Refund Policy

Last updated: 2026

This Refund Policy explains how billing, cancellations, and refunds work for paid HoldTheWheel subscriptions, including the bundled content-distribution service. It is part of, and consistent with, our Terms of Service.

1. Billing & Renewal

Paid plans are billed in advance on a recurring basis (monthly or annual) through our payment processor, Stripe. Subscriptions renew automatically at the end of each billing period until cancelled.

2. Cancellation

You may cancel your subscription at any time from your account or by contacting us. Cancellation stops future renewals; your access to paid features continues through the end of the billing period you have already paid for.

3. Refunds

Except where required by applicable law, subscription fees are non-refundable, and we do not provide refunds or credits for partial billing periods, unused time, or unused features.

4. Billing Errors & Duplicate Charges

If you believe you were charged in error — for example a duplicate charge or a charge after a confirmed cancellation — contact us within 30 days of the charge and we will investigate and correct verified billing errors, including issuing a refund of the erroneous amount.

5. Statutory Rights

Nothing in this policy limits any non-waivable rights you may have under the consumer protection laws of your jurisdiction.

6. Contact

Billing questions and refund requests: support@eliteaiempire.com.