Privacy Policy
Last updated: 2026
HoldTheWheel ("we", "us", "our") operates the HoldTheWheel platform and its bundled products, including the content-distribution service. This Privacy Policy explains what data we collect, how we use it, and the choices you have. By using the service you agree to this policy.
1. Information We Collect
- Account data — name, email, organization, and authentication details you provide at sign-up.
- Billing data — processed by our payment processor (Stripe); we do not store full card numbers.
- Content & connection data — the posts, media, schedules, and the third-party channel credentials (e.g. social/video accounts via OAuth) you connect for distribution.
- Usage data — log data, device/browser information, and feature interactions used to operate and improve the service.
2. How We Use Information
To provide, secure, and improve the service; to publish and distribute content to the channels you authorize; to process payments and manage subscriptions; to provide support; and to comply with legal obligations.
3. Sharing
We share data only with the third-party platforms you explicitly connect (to perform the distribution you request) and with service providers acting on our behalf (e.g. hosting, payment processing, email). We do not sell your personal data.
4. Data Retention
We retain account and content data for as long as your account is active and as needed to provide the service or meet legal requirements. You may request deletion at any time.
5. Security
Connected-channel credentials are encrypted at rest. We apply reasonable administrative, technical, and physical safeguards, though no method of transmission or storage is 100% secure.
6. Your Rights
Depending on your jurisdiction (including GDPR/CCPA), you may have rights to access, correct, export, or delete your data, and to revoke connected-channel access at any time.
7. Cookies
We use essential cookies for authentication and session management, and limited analytics to understand product usage.
8. Contact
Questions about this policy or your data: support@eliteaiempire.com.